Last Updated: August 24, 2026

At CLAQURA, your privacy matters to us. This Privacy Policy explains how we collect, use, protect, and share your personal information when you visit our website, purchase our products, or interact with our services.

By accessing or using the CLAQURA website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit CLAQURA, make a purchase, or contact us, we may collect certain information to provide you with a better shopping experience.

Information You Provide

This may include:

Name
Email address
Phone number
Shipping and billing address
Payment information
Account details
Order history
Customer service communications

Information Collected Automatically

When you browse our website, we may automatically collect:

Device information
Browser type
IP address
Website activity
Pages viewed
Shopping preferences
Cookies and similar technologies

This information helps us improve website performance and personalize your experience.

2. How We Use Your Information

CLAQURA uses your personal information to:

Process Orders

Complete purchases
Process payments
Arrange shipping
Manage returns and exchanges
Provide order updates

Improve Customer Experience

Respond to customer inquiries
Improve our products and services
Personalize your shopping experience

Marketing & Communication

With your permission, we may send:

Product updates
New collection announcements
Promotional offers
Brand news

You may unsubscribe from marketing emails at any time.

Security & Fraud Prevention

We may use your information to:

Detect suspicious activity
Protect our customers
Prevent fraud
Maintain website security

3. Cookies

CLAQURA uses cookies and similar technologies to improve your browsing experience.

Cookies help us:

Remember your preferences
Understand website usage
Improve website functionality
Provide relevant content and advertising

You can manage or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

4. Sharing Your Information

CLAQURA does not sell your personal information.

We may share information with trusted service providers who help us operate our business, including:

Shopify (our e-commerce platform)
Payment processors
Shipping and fulfillment partners
Customer support providers
Analytics and marketing providers

These partners only use your information to provide services on our behalf.

We may also disclose information when required by law or to protect our rights, customers, and business.

5. Third-Party Services

Our website may contain links to third-party websites, including payment providers, social media platforms, and other services.

CLAQURA is not responsible for the privacy practices or content of third-party websites.

We recommend reviewing their privacy policies before providing personal information.

6. Your Privacy Rights

Depending on your location, you may have rights regarding your personal information, including:

Accessing your personal data
Requesting correction of inaccurate information
Requesting deletion of your information
Restricting certain processing activities
Withdrawing consent for marketing communications

To exercise your rights, please contact us using the information below.

7. Data Security

CLAQURA takes reasonable measures to protect your personal information.

However, no online transmission or storage system can be guaranteed to be completely secure.

We recommend protecting your account information and avoiding sharing your login details with others.

8. Children's Privacy

CLAQURA does not knowingly collect personal information from children under the age required by applicable laws.

If you believe a child has provided personal information to us, please contact us and we will take appropriate action.

9. International Customers

Your personal information may be processed and stored in countries outside your place of residence, including countries where our service providers operate.

We take appropriate measures to ensure your information remains protected according to applicable privacy laws.

10. Updates To This Privacy Policy

CLAQURA may update this Privacy Policy from time to time.

Any changes will be posted on this page with an updated revision date.

We encourage you to review this page periodically to stay informed about how we protect your information.

11. Contact Us

If you have any questions about this Privacy Policy or how CLAQURA handles your personal information, please contact us:

CLAQURA Customer Care

Email:
support@claqura.com